Frequently Asked Questions
Got questions? We’ve got answers. Whether you’re curious about our brewing process or where to find Bizzy near you, we’re here to help.
General
Cold brew coffee is a way to replace temperature with time to produce premium tasting coffee with less acid. Ground coffee is steeped in water for up to 24 hours to produce coffee with 68% less acid and up to three times as much caffeine compared traditional hot brewed coffee.
Bizzy Organic Cold Brew Coffee is USDA certified organic.
Every batch of Bizzy Cold Brew is sent to a 3rd party to validate for Food Safety. Rest assured, our products are food safe and have been approved by the FDA.
Our product is gluten-free, and we do not produce in a facility that contains or has come in contact with gluten. However, note that we are not yet certified gluten-free.
Certainly! Bizzy Cold Brew Coffee is completely safe for those with lactose intolerance since it's 100% coffee - meaning, no dairy at all. For a creamy touch, consider using plant-based milk alternatives like almond, coconut, oat, or soy milk instead of a dairy-based creamer. Enjoy your dairy-free coffee experience!
Bizzy does not contain peanuts/nuts. It is not processed in a facility or handled or packaged in equipment that also processes peanuts/nuts.
Yes, all Bizzy products are vegan. This includes both black and all flavored products.
Yes, we have decaf brew bags, coarse grounds, and ready-to-drink cold brew. Shop our decaf options here.
REady-to-drink
Our Ready to Drink Cold Brew Coffee is just that - ready to drink! Pour and enjoy, and if you like, add your favorite creamer to your exacting standards!
Bizzy Ready to Drink Cold Brew should be stored chilled and consumed within the Best By Date indicated on the bottle. Once opened, it must be consumed within 7 days.
Yes! Our Bizzy Cold Brew Bottles are made with 100% post consumer recycled plastic. (Please note, the caps are not made with 100% post consumer recycled plastic, but we are working on a solution for that!)
You can store unopened bottles of Bizzy RTD cold brew until the expiration date. For best results, store and serve chilled.
Unopened bottles of Bizzy ready-to-drink are safe to store at room temperature for short periods of time but for longer term storage (greater than four hours) we would recommend the product to be stored refrigerated.
Check out our Store Locator to find the retail stores near you where Bizzy Cold Brew is available, or find us on Instacart or Shipt.
Yes, the plastic bottle containers of our RTDs are BPA-free. They are also BPS and BPF-free.
Brew-it-yourself
One 16 oz bag of coffee grounds can produce 4 individual brews with our recipe. Each brew makes about 14 oz of cold brew concentrate, or about 50-60 oz per bag. This equates to about 100-120 oz of RTD after dilution.
One 16 oz bag yields 6 cups of ground coffee. Based on our recommended proportion (1.5 cups to 3 cups water) in preparing cold brew coffee concentrate, a bag is therefore good for up to 4 brews.
All of our ground coffees are zero calorie. This means no fat, cholesterol, sodium, carbohydrates, or protein.
Once you've brewed that delicious cold brew concentrate using our brew bags or ground coffee, you've got about 7 days to keep it in the fridge for the best flavor. Remember to put it in a sealed container so it stays fresh and delicious.
The decaffeination process we use on our ground coffee/brew bag products is called the mountain water process which uses only water, no chemicals, to decaffeinate our coffee.
Yes, all ingredients and processes used in the production of Bizzy Coarse Ground Coffee (roasted coarse ground and brew bags) meet kosher requirements and is certified by Orthodox Union.
The packaging we use for our ground coffee guarantees the fresh flavor of our coffees. It’s made of polyethylene, a non-recyclable packaging used by most coffee brands for this type of product. At the moment, it is the only economical and effective option for the purpose it serves. We, however, encourage customers to reuse the bags say, for planting seedlings, and even using spent coffee grounds as fertilizer. We are committed to achieving sustainability which is why we have partnered with our local community of organic farmers who compost using our coffee grounds. We use only organic and non-GMO products, and work only with ethically-sourced beans and ingredients. However, our brew bags are made of bioweb material that is 100% compostable.
Shelf life is 12 months. Once opened, it must be stored at room temperature and properly sealed.
Rewards FAQ's
Have questions about earning and redeeming rewards? We’ve got you covered.
The Bizzy Rewards program is FREE to join.
Sign up here!
There is no cost to join our Rewards program. It is FREE to join and open for residents of the United States who are eighteen years of age or older.
Once logged in to your Bizzy Rewards account, you can check your points balance on your Bizzy Rewards Account page.
Refer to Bizzy Cold Brew’s Refund Policy.
If products obtained via redemption of Rewards Points is later returned by a Rewards Member, the corresponding Bizzy Rewards Points converted into the returned Rewards (as well as the value of the Rewards itself) will not be returned to Rewards Member.
Points we have awarded to you for purchases you have made will be reversed if your order is returned and marked as refunded, so those points will not stay in your Account.
See our Refund Policy for more information.
Send a cancellation request to rewards@bizzycoldbrew.com with the subject line “Cancel my account” and we’ll take care of it!
Please note, canceling your Bizzy Rewards membership will forfeit any remaining point balance.
Please allow 10-14 business days for order processing and shipping.